Last updated on 15/06/2024
PRIVACY POLICY
At Craftgems OÜ, an Estonian private limited company with its registered office at Ahtri tn 12, 15551, Kesklinna linnaosa, Tallinn, Harju maakond, Estonia, and registration number 17004098 (referred to as "ARDOR"), we are dedicated to safeguarding the privacy and security of our Clients and visitors to our web store."
This privacy policy provides information about the personal information that ARDOR collects and the ways in which ARDOR uses that personal information. ARDOR may update this privacy policy by posting a new version on this website. Please check this page occasionally to ensure that you are familiar with any changes.
Personal information collection
ARDOR may collect and use the following types of personal information:
- Information about your use of this web store, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation, time and date of your visit, and other statistics. Additionally, we may use third-party services such as Google Analytics to collect, monitor, and analyse this information;
- Information related to any transactions conducted between you and us on or in relation to this web store, including details about any purchases you make of our goods or services;
- Information provided when registering with the web store, including email address, first and last name, billing and shipping address;
- Information provided for the purpose of subscribing to services and email notifications;
- Any other information that you send to ARDOR.
Using personal information
ARDOR may use your personal information for the following purposes:
- Administering this web store;
- Personalizing the web store for you;
- Enabling your access to and use of the web store services;
- Sending you products that you purchase (by sharing your delivery details with logistics partners);
- Supplying you with services that you purchase;
- Sending statements and invoices to you, and collecting payments from you;
- Sending you email notifications that you have specifically requested;
- Addressing enquiries, feedback, and complaints made by or about you relating to the service.
We may send you promotional emails about new products, special offers, or other information that we think you may find interesting, using the email address you have provided. We may also use your personal information to contact you to ask for your permission to use or share your purchasing experience in our marketing or promotional materials.
Cookies
Cookies consist of files containing a small amount of data, which may encompass an anonymous unique identifier. These cookies are transmitted to your web browser from a web store and are subsequently stored on your computer's hard drive. Similar to numerous other websites, we utilize "cookies" to amass information.
Furthermore, our advertisers/payment services providers may also dispatch cookies to you.
The majority of web browsers afford the option to reject all cookies, with some enabling the rejection of solely third-party cookies. Nevertheless, the complete blocking of cookies may adversely affect the website's usability.
Security of your personal information
ARDOR will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. All the personal information you provide will be stored on secure servers. If you are a registered Client, you may view and modify your data at any time. You can revoke your consent to the storage and processing of your data at any time by contacting us. Please note that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. It is your responsibility to keep your password and other login details confidential. We will not ask you for your password, except when you log in to the website.
Disclosures
We may disclose your personal information to insofar as reasonably necessary for the purposes set out in this Privacy policy. In addition, we may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Cross-border data transfers
Information that ARDOR collects may be stored and processed in and transferred between any of the countries in which ARDOR operates to enable the use of the information by this Privacy Policy. In addition, personal information that you submit for publication on the web store will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.
Other websites
This web store may contain links to other websites.
ARDOR is not responsible for the privacy policies or practices of any third party.
Contact ARDOR
If you have any questions about this privacy policy or ARDOR’s treatment of your personal information, please write by email to contact@ardorjewelry.com.
ARDOR web store processes, discloses, holds, and uses your personal data and information securely, fairly, and lawfully in accordance with EU laws and international law.
